For ages 21+

cb 33 Responsible Gaming

The best way to enjoy gaming as entertainment is to know your limits and stick to them. cb 33 believes every player has the right to play in a safe and healthy environment.

For persons aged 21 years or older only

Why Responsible Gaming Matters

Our main goal is to stop gaming from becoming a problem

Online casino and betting are a form of entertainment — they are never a reliable source of income. At cb 33 we want every user to see gaming as entertainment and make informed decisions. Keeping control over the time and money spent on gaming is what defines a responsible player.

Before you start using our platform, every user is encouraged to read the Terms and Conditions carefully. All rules relating to deposits, withdrawals, and bonuses are clearly stated there, and it is important to know them before playing.

Gambling addiction is a recognised mental health condition. It can cause financial stress, damage family relationships, and affect your career. Recognising the early signs of a problem and seeking help at the right time is therefore very important. cb 33 always puts its users' mental wellbeing above profit.

If you have any questions or need assistance, you will find answers to many common questions on our FAQ page. For more details, contact us via live chat or email.

Self-Control Tools

cb 33 provides several effective ways for you to keep your gaming habits under control

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately.

Session Time Limit

Set a limit on how long you play in one session. When the set time is up, the account automatically shows a break notification.

Self-Exclusion

Temporarily close your account for a set period — options range from one week to a permanent closure. No login will be possible during this time.

Reality Check Reminder

Turn on regular break reminders during play. This will remind you how long you have been playing and how much money you have used.

Loss Limit

Once you have lost more than a set amount, gaming will stop automatically. This helps you avoid the risk of playing more when emotions run high.

Temporary Break

If you want to clear your head, you can put a temporary break on your account for 24 hours or one week — no reason required.

Warning Signs of a Problem

If you notice these signs in yourself, seek help immediately

Gambling problems do not appear suddenly — they develop gradually within habits. If any of the following apply to you or someone you know, the matter needs to be taken seriously.

To learn more about cb 33's values and our responsibility to users, read our About Us page.

Feeling compelled to keep playing to recover lost money — this is a sign of chasing losses
Wanting to stop playing but being unable to stop yourself
Taking loans or secretly taking money from family to fund gaming
Losing focus on family, friends, or work and spending more time on gaming
Spending money set aside for essential living expenses on gaming
Lying to family or friends about gaming or hiding it from them
Feeling anxious, irritable, or restless when unable to play
Needing to bet increasingly larger amounts to get the same feeling

Self-Assessment

Answer the questions below honestly — this is just for you

Have any of these happened in the past month?

I deposited more than my budget allowed

I stayed up late playing and was tired the next day

I spent money on gaming without telling a family member

I placed more bets to try to win back money I had lost

Thoughts about gaming come to me during work or study

I tried to stop playing but could not

If two or more answers are yes, consider taking a break or speaking with cb 33's 24/7 live chat support.

cb 33's Commitment

Steps we take to protect our users

Our Responsibility

cb 33 is not only a place for entertainment — we are equally responsible for the safety of our users.

Accounts are approved only for users aged 21 years or older

Age is verified during account verification

Users are contacted when unusual gaming patterns are detected

Self-exclusion requests are processed promptly

24/7 support in Bengali is provided

Personal information is kept secure through SSL encryption and safe payment methods

How user data is stored is explained in detail in our Privacy Policy

Where to Find Support

If you cannot cope alone, seeking help is the sensible thing to do

cb 33 Live Chat

Support is available in Bengali and English seven days a week, twenty-four hours a day. Chat directly with us for self-exclusion or to set limits.

Active 24/7

Email Support

Write the details and send them to our support email. Replies are given in both Bengali and English. Your privacy is fully protected.

Fully Confidential

Family and Friends

Open up about the problem to the people close to you. Support from family can often be just as effective as professional treatment. Share the burden rather than carrying it alone.

Emotional Support

Professional Advice

Speak with a mental health professional or counsellor. Addiction specialists can point you in the right direction — seeking treatment is not a weakness.

Expert Support

Protection of Minors

cb 33 strictly enforces the 21+ age limit. If you suspect that an underage member of your family is using this platform, notify our support team immediately. Use parental control software on devices at home and keep passwords secure.

Age is confirmed during account verification using a national identity card or passport. If there is any doubt, our team can review an account at any time.

Responsible Gaming FAQ

Answers to frequently asked questions

No, your account balance remains safe when you self-exclude. During the exclusion period you will not be able to make new deposits or play games, but once the period ends you can complete a withdrawal. Contact our support team for more details.

Lowering a limit takes effect immediately. To increase a limit, a mandatory waiting period applies — this is intentional so that decisions are not made on impulse. Ask the support team for more information about this process.

Third parties are not allowed to make changes to an account directly without the account holder's own consent. However, if a family member is concerned, our support team can guide them in the right direction. Contact us via live chat or email.

Yes. The World Health Organization (WHO) has recognised gambling addiction as a recognised behavioural addiction. It is not a weakness of willpower — it results from changes in the brain's reward system. With proper counselling and treatment it is entirely possible to recover.

Yes, cb 33's 24/7 live chat and email support are fully available in Bengali. Feel free to reach out for anything related to responsible gaming — setting limits, self-exclusion, or simply seeking advice. Support in English is also available.

Absolutely. Deposit limits, session time limits, and loss limits can all be active at the same time. Reality check reminders can also be enabled alongside them. Using multiple protection measures together gives you stronger control.

Learn More

Other important pages on the site