cb 33 Terms and Conditions

01 General Provisions

cb 33 is an online gaming and betting platform that provides entertainment gaming options for Bangladeshi users. The platform offers casino games, slots, live casino, and sports betting services.

These Terms have been drawn up in accordance with the laws in force in Bangladesh. All services of cb 33 are provided for entertainment purposes only. The platform is intended for individuals aged 21 years or older. Use by any minor or underage person is strictly prohibited.

1.1 Definition of Services

"Services" refers to all features including the cb 33 website, mobile application, games, betting markets, payment system, and customer support. "User" or "Member" refers to a person who holds a registered account on cb 33.

1.2 Applicable Law

The applicable law will be followed in interpreting and applying these Terms. The user uses this platform voluntarily and is obligated to comply with their local laws at their own responsibility.

02 Eligibility and Account Registration

2.1 User Eligibility

To open an account on cb 33, the user must meet the following conditions:

• Must be at least 21 years of age (for ages 21+).
• The account must be opened in your own name and for yourself — registration on behalf of a third party is prohibited.
• A person may operate only one account.
• All information provided at the time of registration must be accurate, complete, and kept up to date.

2.2 Registration Process

A valid mobile number and password must be provided when creating an account. cb 33 may at any time request additional documents (national ID card or passport) for identity verification. cb 33 reserves the right to immediately close an account if any information is found to be false or misleading.

2.3 KYC Verification

cb 33 follows a "Know Your Customer" (KYC) process to ensure deposit and withdrawal facilities. If the required documents are not submitted on time, withdrawals may be temporarily suspended.

03 Account Security

The user is fully responsible for keeping their account login details confidential. The username and password should never be shared with any third party. No cb 33 staff member will ever ask for your password by phone, email, or chat.

3.1 Password Protection

• Use a strong password — combining uppercase letters, lowercase letters, numbers, and special characters.
• Do not use the same password on multiple sites.
• If you suspect unusual activity on your account, notify the support team immediately.

3.2 Unauthorised Access

cb 33 will not be liable for account access by an unauthorised third party, unless the user reports the issue in a timely manner. You can contact 24/7 live chat to report suspicious activity.

04 Deposits and Withdrawals

4.1 Deposit Policy

bKash, Nagad, Rocket, and Upay can be used for deposits on cb 33. The minimum deposit amount is ৳300. Deposits are generally processed quickly. The user must deposit from their own mobile banking account — deposits made from someone else's account may not be accepted.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawals are generally completed within 5–30 minutes. Withdrawals will only be made to the mobile banking number registered on the account and for which KYC verification has been completed.

4.3 Payment Method Limitations

Temporary delays may occur with a specific payment method due to technical issues or security reviews. In such situations, cb 33 tries to resolve the issue as quickly as possible and notify the user. For any payment-related issues, you can contact the 24/7 support team.

05 Bonuses and Promotions

5.1 Welcome Bonus

The cb 33 welcome bonus is 200% of the first deposit, up to a maximum of ৳20,000. A 20x wagering requirement applies to this bonus — meaning the bonus amount must be wagered 20 times before withdrawal.

Example: A deposit of ৳1,000 gives a bonus of ৳2,000, making a total balance of ৳3,000. Wagering requirement before withdrawal: ৳2,000 × 20 = ৳40,000.

5.2 Other Promotions

cb 33 regularly offers various promotions. Each promotion has its own terms and wagering requirements. The weekly cb 33 Reload Festival offers up to 50% bonus (maximum ৳10,000, 20x wagering, minimum deposit ৳300). In addition, the cb 33 Slots Fun Bonus (30%, maximum ৳8,000, 18x wagering) and cb 33 Cricket Enthusiasm Reward (25%, maximum ৳6,000, 15x wagering) are also available.

5.3 Bonus Abuse Prohibited

• Claiming bonuses using multiple accounts is prohibited.
• Following risk-free betting strategies (hedge betting or arbitrage) to meet bonus requirements is prohibited.
• If misconduct is proven, the bonus and associated winnings may be cancelled.

5.4 Bonus Expiry

Each bonus offer has a specific validity period. If the wagering requirements are not met before the expiry date, the bonus will be automatically cancelled. For detailed information about bonuses, you will find answers on our Frequently Asked Questions (FAQ) page.

06 Betting Rules

6.1 Bet Acceptance and Cancellation

cb 33 reserves the right to accept or reject any bet. If incorrect odds are displayed due to a technical error, that bet may be cancelled. If an event is cancelled or postponed, bets will be settled according to the applicable rules.

6.2 Cricket Betting

Bets can be placed on BPL, IPL, T20 World Cup, and other international cricket matches. There are no draws in limited-overs matches — a winner is determined between only two sides. Example: If Team A's odds are 1.65 and Team B's odds are 2.30, a ৳1,000 bet on Team B returns ৳2,300 if won (৳1,300 profit); if Team A wins, ৳1,000 is lost.

6.3 Multi-Bet Rules

In a multi-bet, all selections must be correct — if one loses, the entire bet is lost. Example: With odds of 1.40, 1.50, and 1.90 on three selections, the combined odds are 3.99 (rounded), so a ৳100 bet returns ৳399 — but all three selections must win.

6.4 Match Fixing and Misconduct

If there is suspicion of involvement in match fixing, use of insider information, or any other misconduct, cb 33 reserves the right to temporarily suspend the account while an investigation is ongoing.

07 Fair Use Policy

All users on the cb 33 platform are expected to play in a fair and normal manner. The following activities are strictly prohibited on this platform:

• Using automated betting software or bots.
• Exploiting any technical weakness or bug in the platform.
• Attempting to access another user's account.
• Deliberately operating multiple accounts to take advantage of bonuses.
• Using the platform for money laundering or any other illegal purpose.

If evidence of a policy violation is found, cb 33 may forfeit all winnings and bonuses and permanently close the account.

08 Account Suspension and Closure

8.1 Account Closure by cb 33

cb 33 may temporarily suspend or permanently close any account for the following reasons:

• Violation of any provision of these Terms.
• Providing false or fraudulent information.
• Failure to complete KYC verification or non-cooperation.
• Suspicious financial activity or suspicion of money laundering.
• Threatening behaviour towards other users or the platform.

8.2 Account Closure by the User

Any user who wishes to voluntarily close their account may inform the support team. All pending transactions must be completed and any eligible balance withdrawn before the account is closed. Options for a temporary break or self-exclusion are also available as part of responsible gaming.

09 Limitation of Liability

cb 33 takes reasonable precautions in various situations. However, cb 33's liability will be limited in the following matters:

• Losses caused by the user's own negligence or by disclosing a password to others.
• If a game is left incomplete due to internet disconnection or a device issue.
• Technical problems beyond the user's control.
• Disruptions caused by third-party software or network issues.

In any situation, cb 33's total liability will not exceed the amount of the relevant transaction.

10 Privacy and Data Protection

cb 33 places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data secure. Full details of how personal information is collected, used, and stored can be found in our Privacy Policy.

10.1 Purpose of Data Use

• Account management and identity verification.
• Payment processing and completing financial transactions.
• Informing users about relevant offers and promotions (subject to user consent).
• Preventing fraud and ensuring platform security.

10.2 Sharing Data with Third Parties

cb 33 never sells personal information to third parties for commercial purposes. However, necessary information may be shared with relevant parties for payment processing and legal requirements.

11 Responsible Gaming

cb 33 believes that gambling is an entertainment activity and should never be seen as a source of income. We encourage our users to play responsibly. This platform is for ages 21+ only.

If any user feels that gambling is having a negative impact on their life, they can set their own limits or take advantage of a temporary break. Please read our Responsible Gaming policy and support options in detail.

11.1 Limit-Setting Features

• Setting daily, weekly, or monthly deposit limits.
• Temporarily suspending the account for a set period of time.
• Applying for long-term self-exclusion.

11.2 Protection of Minors

cb 33 maintains strict preventive measures for those under 21 years of age. Make sure to log out and keep your password private so that other family members cannot access the account.

12 Dispute Resolution

12.1 Complaint Submission Process

If you have a complaint or dispute about any matter, first contact the cb 33 customer support team. Support is available in Bengali and English via 24/7 live chat or email. When submitting a complaint, provide your account details, the date and time of the transaction, and a full description of the issue.

12.2 Investigation and Resolution

All complaints will be investigated within a reasonable time. The decision of cb 33 will be considered final. During the investigation, the relevant account or transaction may be temporarily suspended.

12.3 Applicable Law

The applicable law will govern the interpretation and enforcement of these terms and conditions. Any legal dispute between the user and cb 33 will be settled in the courts of the relevant jurisdiction. To learn more about cb 33, please read our About Us page.